Modern existence revolves around smartphones which serve vital purposes in communication, data acquisition, amusement, and productivity. Per Statista estimates, global mobile users exceeded 7.33 billion in 2023.
Amidst this thriving sector, Android leads with almost three quarters (72%) of the total market stake whereas iOS claims close to a quarter (27%). Competition persists unabated despite established dominance, showcasing ongoing innovation and development.
High-end smartphones keep pushing technological limits, providing state-of-the-art capabilities and groundbreaking innovations to satisfy demanding clients willing to invest considerable amounts. But not everybody requires or desires the newest and most costly smartphones.
To address different needs, several brands present less expensive alternatives to their flagship devices, striking a delicate equilibrium between performance and affordability.
Our assessment pits selected outstanding smartphones of 2024 head-to-head with their relatively budget-friendly equivalents within the same brand family.
Best Smartphones of 2024 (Android vs. iOS)
As per a recent article by TechRadar, the top 5 smartphones in the US in 2024 are: Samsung Galaxy S24 Ultra, iPhone 15 Pro Max, iPhone 15, Google Pixel 8 Pro and Google Pixel 7.
Among these, the Samsung Galaxy S24 Ultra and iPhone 15 Pro Max share a comparable price point and received the highest ratings on Amazon.
But, we were curious to find out if the customers agreed with this. So we dived deeper on Amazon into each of these smartphones and their customer reviews:
Samsung Galaxy S24 Ultra:
The Samsung Galaxy S24 Ultra has an overall rating of 4.3 stars.
a. 68% of the customer reviews had 5-star ratings
b. Followed by 15% 4-star ratings.
The reviews on The Samsung Galaxy S24 Ultra have an overall positive sentiment, with the highest ratings for camera, battery, screen quality and value for money.
iPhone 15 Pro:
The iPhone 15 Pro boasts an Amazon Rating of 4.5 stars.
a. 78% of the reviews had 5-star ratings
b. 9% of the customers gave it a 4-star rating.
Overall, the iPhone 15 pro had positive customer sentiments, with 4-star+ ratings for display, camera and performance.
The Budget Alternatives for These Smartphones
While the Samsung Galaxy S24 Ultra and iPhone 15 Pro Max earn excellent ratings and are recognized as the top smartphones of 2024, they come with a steep price tag exceeding $1,000, potentially limiting their appeal to budget-minded shoppers.
So, we examined alternative smartphone models from Samsung and Apple featuring comparable specifications but at a cost lower than their flagship counterparts.
Samsung Galaxy S24:
The Samsung Galaxy S24 has an overall rating of 3.5 stars.
a. 45% of the customer reviews had 5-star ratings
b. Followed by 24% 4-star ratings.
The reviews on The Samsung Galaxy S24 have the highest ratings for camera, battery, and fingerprint reader.
iPhone 15:
The iPhone 15 boasts an Amazon Rating of 4.5 stars (similar to its Flagship product).
a. 76% of the reviews had 5-star ratings
b. 13% of the customers gave it a 4-star rating.
Overall, the iPhone 15 has a positive sentiment score, with 4 star+ ratings for price, design, camera and performance.
Conclusion
High-end smartphones such as the Samsung Galaxy S24 Ultra and iPhone 15 Pro Max remain at the forefront of technology innovation; however, more reasonably priced alternatives from these manufacturers still deliver remarkable features.
According to our evaluation of Amazon consumer reviews, the Samsung Galaxy S24 and iPhone 15 earn favorable scores for camera functionality, battery longevity, and general efficiency—positioning them well among budget-minded buyers.
At 42Signals, we recognize the significance of customer reviews and analyzing customer sentiments when formulating strategic choices regarding products and services. Our platform provides valuable insights into customer feedback, enabling you to enhance user experiences, build stronger relationships, and drive growth.
Try 42Signals today and unlock the power of Voice of Customer analytics for your brand!
